The general workflow that goes around in a Debt Collection Agency or collection department is mostly similar from one to another. However, we realize that there are more to it on a detailed level that puts one above another.
What we provide is a ‘Debt Collection Management System’ (Volaré2005) that acts as an engine to your collection processes. However, most of the time, it is the ‘accessories’ of the engine that makes the system runs exactly the way you want it to. The ‘accessories’ are what we call customization.
With our past success with many of our clients, we have developed among the most comprehensive collection system. Nevertheless, that’s not the end of it. We give you the flexibility to make necessary customization so that when your system is delivered to you, you get precisely what you want for your collection team. This is similar to developing a whole new system just for you at the price of an of-the-shelf software. The only difference is that we have done most of the work upfront, and the only thing left to be done when a new client signs up is system customization. Through this, we are already a step ahead of our competitors.